• Strategizing is for Prom Queens

    April 30th, 2013 / Comments (0)

    I hear the word “strategy” thrown on just about everything. Like rhinestones on a South-Texas-prom-queen’s dress, “strategy” is too often a cheap and easy bedazzle on everything from PowerPoint slides, to someone’s superfluous commentary in a meeting that is already running too long with too many attendees. Anymore, in my day-to-day, Strategy is quite the loose little buzzword.

    Often, it is a noun, as in “brand strategy” or “I am a strategist." Sometimes it is an adjective, as in “strategic vision” or “strategic insights." Also, as an adverb, such as “strategically developed” or “strategically placed.” And let's not forget it as a verb, as in “strategize” (which for the record, makes me want to punch the speaker in the nose every time I hear it).

    And that isn’t to say that I don’t use the word often myself. But I used to accept the word at what I believed was its face value — a sense of something great and purposeful. A sense that when I heard “strategy” — I knew we were talking about the key to winning whatever was at stake, the secret sauce critical to achieving the mission. I knew we’d be talking about something tangible, and most importantly — something actionable. (Strategy is, by definition, a military term that, in a nutshell, means using your brains and your guts to not only stack the odds in your favor, but empower you to make the right decisions when confronted with any obstacle.)

    Now, given the bedazzling trend, I’ve made it my personal charge to pay much closer attention when the word “strategy” is presented. Analyzing it quietly in my head, from every angle. Challenging my own application of it constantly. Because the real disturbing trend, is not that the word gets overused, but rather that the very concept of strategy has become a crutch. A well disguised excuse NOT to act. An exercise in lengthy requirements-gathering to plan for problems and scenarios that don’t yet exist. A perceived need to create a long list of tasks for what should happen in the future, when instead we should be driving for real feedback via iterative launches in the present. I see terms like “strategic goals” and “strategic vision” plastered across PowerPoint slides, and the actual bullet points associated with most of these goals and visions, amount to little more than minute tactics positioned as passive options to explore. Presented in the context of “we are working on,” or “working toward,” or “think there is great opportunity within this area.”

    And with that lack of conviction, certainty, drive — fucking nothing can be won. It’s all a lot of bling with very little bang.

    So here is what I'm really driving at — let's all of us in the industry be more thoughtful with strategy. That when creating, executing, presenting or thinking about strategy in any context, let’s be critical of ourselves, of our interpretation of strategy and when/how/why it matters or is applied. As an example, do we sometimes create formality where it isn’t warranted — like laboring over a “social media strategy,” when maybe all we really need is to just be social? Or when our strategy feels like it is a moving target, and people struggle with how to articulate it — should we check our premises? Are there assumptions at play that have been driving a weak, obtuse strategy? And if the goals are ill-defined, then no amount of “strategic planning” is going to get us anywhere, even if we wrap that anemic goal in a shiny label called “strategic vision.”

    Diamonds are a girl's best friend for a reason — because they have real value. The real, lasts-for-a-100-years-and-cut-glass kind of value. Fortunately, making sure your strategy has actual value is really pretty simple — just ask yourself, is your strategy something your team can:

    • Articulate without a slide in front of them?
    • Apply in any given situation?
    • Execute against to deliver desired results?
    • Feel empowered and confident in so doing?

    This piece is cross-posted from The BRAT Blog from The Aha Method — a company that coaches teams around a better working dynamic.

  • “No gays please, we’re advertising.”

    April 20th, 2013 / Comments (0)

    Advertising is a pretty progressive industry. We like to think of ourselves as an enlightened bunch. Some of our best friends are gay. Hell – some people in advertising are actually gay. Seriously. And yet, we all seem reluctant or incapable of portraying same-sex lifestyles in our work.

    There are gay creatives, planners, producers, directors, clients and actors. And yet in adland, it seems gays don’t need mortgages, don’t drive cars, brush their teeth, play bingo or use low-fat spreads as part of a calorie-controlled diet.

    There’s no question we should include ethnic minorities in our advertising. Who would even dream of digging their heels in to preserve an all-Aryan cast? We’ll feature empowered women. Strong-willed kids. And moonwalking Shetlands. But where’s even the token homosexual? They can’t all be at G.A.Y. screaming for a Kylie encore – or in hiding, surreptitiously unpicking the very fabric of our society.

    Did Chitty Chitty Bang Bang’s child-catcher change tack and start prowling the streets playing Barbara Streisand from a float pulled by French bulldogs, loaded with rainbows and glitterballs?

    Dropping the G-Bomb

    Benetton have deliberately courted controversy over the years – some executions playing ‘agent provocateur’ with same-sex relationships as their political football. But why can’t gays feature in ads because they’re normal consumers who just happen not to be heterosexual?

    Look, it wouldn’t take much to stand out a mile in the UK straight-acting ad-scene. Feature gays. Leading normal lives. Arguing over dog food, trying out sofas, comparing their car insurance, living out their later years with a private pension.

    Ikea ran the first gay commercial ever aired on US television in 1994. It ran for a few weeks until there was a bomb threat at one of their stores and was subsequently pulled. Have we moved on since then?

    It must seem alien for gays to see themselves represented in TV shows and films but have their very existence given the cold shoulder when the ad break arrives. The few examples I’ve seen just use homosexuality as the rug-pull, the reveal, the joke. “Oh I get it, she’s actually a lesbian.” Gag, packshot, endline. Cheap.

    JC Penney vs One Million Moms

    JC Penney in the US used Ellen deGeneres to front their campaign which led to a storm of protest spearheaded by a Christian group calling themselves One Million Moms. They wrote, “By jumping on the pro-gay bandwagon, JC Penney is attempting to gain a new target market and in the process will lose customers with traditional values that have been faithful to them over all these years.”

    So far, so predictable. But two silver linings emerged:

    1: One Million turned to be a tiny fraction of that figure.
    2: The backlash spawned its own backlash. The #StandUpForEllen campaign gained 50,000 signatures almost overnight and helped prompt JC Penney to er… ‘come out’ and say Ellen was their perfect brand ambassador.

    In that distant land called real life, gay marriage is here. The Prime Minister – a Tory – is pushing for more rights for gays. And who’s to say he’s wrong?

    Guinness made an infamous commercial portraying a gay couple back in 1995. It was ready to run, word got out, people were up in arms, the world was clearly going to end and the client lost their nerve. And in so doing, they compounded the very problem they set out to address.

    Is it time for another try?

    Papas and Papas

    One recent exception is a Mamas and Papas campaign in the UK for their Urbo buggies, featuring heterosexual mums and dads, single-parents and a genuine gay couple and their little boy, Blu.

    The press release states, “How We Roll celebrates the diversity and individualism that forms the makeup of the modern family, for whom parenting has simply become a positive extension of their current lifestyle.”

    There have been mixed reactions. On Netmums, some are highly supportive – “The world is changing and it’s about time all loving parents are catered for in adverts” – while others chime in with not wanting to have this sort of thing “shoved in my face.” Freud would have a field day.

    Even the gay community was sceptical. Were they being used simply as a PR stunt? Were the ads really running? It seems there are pitfalls and suspicion whatever your intentions.

    Creatives want to create. We want to invent brand new stuff, never before seen. And yet there’s this vast expanse of unexplored territory: overlooked at best, taboo at worst.

    It’s a rich, emotive area, surely. Love against all odds. Unconventional is cool, right? Overcoming prejudice, defying conventions, being true to yourself. You could have this space all to yourself. Column inches galore and plaudits for being progressive and well… real.

    It doesn’t have to be gratuitous. No need to shock. In a way, the most shocking thing is that one of the most enlightened industries in the land is lagging so far behind the real world.

    This post originally appeared on the DLKW Lowe blog >

  • How to Spend $275 Million in 48 Minutes: Three Super Bowl Ad Trends for 2013

    February 2nd, 2013 / Comments (0)

    Want to watch $275 Million get spent in 48 minutes? Just tune into CBS at 6:30 p.m. on Sunday to see one of America's greatest primetime displays of violence, debauchery and poor impulse control. And I'm not talking about the Super Bowl…

    I'm talking about the Super Bowl ads.

    In all seriousness, these days it's no surprise that independent research year after year continues to show that over half of U.S adult viewers plan to watch the Super Bowl as much, or more, for the ads than for the game itself. In fact, social listening measurement findings suggested that in 2012 64% of respondents said that half or more of their conversations online with respect to the Super Bowl were about the commercials themselves.

    With the average investment of $4 Million on the line for a 30-second spot, it's no wonder why the CMOs of many of these advertisers are looking to squeeze their investment for every penny.

    There are three standout trends that have continued to proliferate the Super Bowl ad space for the last several years (and by all accounts will continue even more in 2013).

    01. Online Ad Preview and Teasers

    Online Ad Previews and Teasers are becoming more of the norm. VW made the most famous splash last year with its Star Wars parodies that received over 56 Million hits after allwas said and done, largely in part to the pre-release of the spotson YouTube.

    This year's early winner goes to the Kate Upton Mercedes spot, which in one week gained over 5 Million views (and counting).

    Humbling news as, by this author's account, this is one of the more ridiculously off-brand spots I've ever seen. Given the fact that the CLA won't even be available for the next 7 months, the brand needs lasting impression and awareness. Regardless of the substance, it's clear that Mercedes knows the value of online traction and will do whatever it takes, no matter how low-brow, to get an early lead among its rivals.

    Regarding the idea of Super Bowl teasers, the concept is simple,but the debate still rages on about whether or not the big reveal should be saved for the big game. While we don't promote a "one size fits all" approach to advertising, and I'm sure there are errors to the rule, it's hard to argue with the facts. Mashable reports, "According to YouTube's research, ads that ran online before the Super Bowl last year got 9 Million views, on average. Those that waited? 1.3 Million." With, on average, three times as many views online over broadcast, many could argue that the real winner in all of this is actually YouTube.

    02. Ads for Social Democracy

    Ads by social democracy are becoming more common in 2013. While Doritos pioneered the concept with their user-generated ads in the past few years, this year we are seeing a greater variety of the concept. For instance, one of the biggest brands in the world, Budweiser, has finally launched a Twitter account in its name. The brand, which had a little more than 600 followers Monday morning, is using the account to promote its upcoming Super Bowl ad, which will feature a Clydesdale foal via their Twitter hashtag campaign. Pepsi is also using their site and Twitterto recruit some of their fans to strike a pose with their can before their half-time show.

    But, the big pre-game winners in 2013 seem to be the "choose your own adventure" style ads from Audi and Coke. In what Audi says is a Super Bowl first, they recorded separate endings for their "Prom Night"commercial, and are compiling social votes where the audience chooses the ending. Coke created cokechase.comto tease their spots by highlighting three different sets of teams who are all racing to win a giant coke in the desert. The team with the most votes online will get their spot aired right after the game.

    Coke_SuperBowl

    03. Second Screen

    This year, more viewers than ever will be watching on a second screen. Now in real-time, technology allows brands to engage with the viewing public on their mobile phone or tablet during the event. For instance, Yahoo's Into_Now pioneered app technology that augments the second screen experience by using the unique audio digital signature in a television show topickup, and serve up, content directly related to that show. CBS estimates ad revenue alone from their second screen engagement to be between $10-$12 Million. Being able to interact with stats,player bios, team formations, highlights and social aspects is an essential part of any second screen approach for the sports enthusiast.

    Regardless of all of the hype, a few certainties remain. The Super Bowl represents one of the highest risk: reward ratios in advertising. Because of this, marketers are getting smarter by using not only the right tools, but also the right content to get the consumer's attention. Disintermediation is taking effect and the consumer is finally starting to see large-scale control of and connection with their favorite brands. As our society gets more social and mobile, so does the advertising.

    Needless to say, as an advertiser, I am thankful for the Super Bowl. If not for any other time during the year - the Super Bowl gives us an annual magnified window into the progress of advertising. With so much attention to the commercials, it almost makes me feel sorry for the guys on the field.

    Almost.

    Originally posted on the Rodgers Townsend blog.

  • The school of life.

    November 22nd, 2012 / Comments (0)

    Yesterday a reader asked us "how do you get into advertising?", our knee jerk reaction was to ship them off to the nearest ad school for a year or so.

    Then they told us more about their experiences to date and what a fascinating life they had lived. And as all of us forget from time to time, education is just a base foundation, life is what moulds you into an interesting creative person, ultimately making you more employable than the next guy or gal.

    This trending video from Mondo Endruo below seemed an appropriate fit for this editorial.

  • It's called ‘Brief’ for a reason - by Rob Campbell

    August 21st, 2012 / Comments (0)

    Creative briefs.

    The bane of my fucking life.

    I hate them. HATE THEM!

    But – and it’s a very important but – you have to do them because they not only provide the framework and inspiration for creative teams to start creating their magic, but they become a piece of historical reference on the brand that ensures people won’t post rationalise the execution and miss out all the little bits that made all the difference.

    That said, the debate of what should and shouldn’t go in a brief still rages and I find that sad because at the end of the day:

    + You should never be a slave to the briefing format, the briefing format should always be a slave to you.

    + Different people like different levels of information so a ‘one size fits all’ mentality, is totally and utterly ridiculous.

    + A short brief shouldn’t be an excuse for ignoring the real issues that need to be addressed & conveyed.

    + A long brief shouldn’t be an excuse for not being clear, concise and interesting.

    + Regardless of what you are being asked to do, a brief should always be interesting, informative & inspiring.

    Because of this, we have a few different briefing ‘formats’ here.

    Some are designed for more junior guys to ensure they’ve done all the critical thinking necessary … some are designed for clients to ensure they give us what they need, rather than what they want … but all cover 6 critical questions.

    1. WHAT IS THE GOAL

    What is the end objective? I don’t mean the execution but the business result.

    In short, if they say, “We want some TVC’s”, ask why and don’t stop till you get some real reasons with some real quantifiable goals.

    2. WHAT IS THE BARRIER

    What are the key issue/s that are stopping this from happening right now.

    It might be people’s attitude and behaviour … it might be a competitors product or distribution.

    Maybe it’s an issue with our brand or communication or even a product quality or lack of innovation story.

    Whatever it is, find the fundamental issue and write it down.

    3. WHO DO WE NEED TO TALK TO, TO CHANGE THIS?

    Who do we need to engage in conversation? Who do we need to inspire, inform, push?

    Don’t just write a bunch of stats or bland statements, explain how they think, live, worry, behave.

    Let people feel the person not just read a bunch of cold, clinical bullet points.

    4. WHY WILL THEY CARE

    This is where blunt honesty is needed.

    You can’t write this from the perspective of what the brand wants them to think, it has to come from the audiences mindset. If you’ve done your homework for the previous question, you’ll know the answer to this … and if you’ve done your homework well, you’ll know the answer is not going to be some marketing hype/bollocks, but something that satisfies a real need in their life – be it emotional, physical or mental.

    5. SO WHAT’S OUR STRATEGY?

    Detail the macro approach you are taking to achieve this brief. It should be short, precise and full of creative mischief.

    ie: Deposition the key competitors as ‘old success’ by making XXX the badge for ‘new, entrepreneurial achievers’ … or something.

    6. WHAT’S THE KEY POINT OF VIEW

    Based on the goal, the barrier, the audience and the strategy – what is the brands point of view on the issue they need to address.

    It should be something that is obviously based on truth but also full of tension and pragmatism.

    ie: “You can’t change tomorrow if you don’t act today” … or some other z-grade sounding Yoda impression.

    Don’t rush it. Take your time to really craft it because apart from needing to be relevant to the task in hand, it also serves as the creative ‘jump off point’ and if you’re going to help your colleagues do something that is powerful and interesting with it, you’ve got to ensure they really feel the tension and energy of what they can play with or play off.

    _______________________________________________________________________________________________

    You might ask why things like ‘tone of voice’ are not mentioned.

    Well sometimes they are … sometimes they’re not … it depends on a number of factors, however at W+K, we place great importance on ‘brand voice’ so a few abstract words like ‘fun, upbeat & lively’ are not really going to cut it.

    I should point out that how you brief your colleagues is another incredibly important part of the creative process.

    If you give them a piece of paper and tell them to “read this”, you’re almost doomed before it’s even had a chance to begin.

    While the brief should be inspiring on it’s own merits, it’s always good to think of ways to let your colleagues really understand what you are trying to get across.

    That might mean you present it in a different location or environment to the office … that might mean you put them in situations where they can really feel what you’re trying to convey … that might mean you get interesting – yet relevant – people in to chat to them before you go through your hard work, but whatever you do, it’s always worth putting in that extra little bit of effort because it will genuinely pay dividends to the work that comes out the other side and that is ultimately what you’re going to be judged on.

    At the end of the day it’s worth remembering there is no such thing as a perfect creative brief because ultimately, it’s about what you put on it – or how you present it – rather than what it looks like … however what I can say is that from my experience, as long as you have a culturally provocative point of view running all the way through it [obviously based on truth rather than 'marketing truth'] then you stand a much greater chance of creating something that affects culture rather than just adds to the blunt, advertising noise.

    ----------
    By Robert Campbell, W+K's Asia Regional Head of Planning. Reposted with permission. Read his blog "The Musings of an Opinionated Sod"

  • Marketing on Fire. Wish We Were There.

    July 25th, 2012 / Comments (0)

    The inspiration to make something culturally and psychologically strong enough exists when you get back to what blew your mind.

    For just a moment, you’re a kid in 1970s suburban Los Angeles, ok? Pedal your bicycle to the big Topanga Canyon Boulevard record store. See what I saw: an epic, billboard-sized reprographic image of Pink Floyd’s album, Wish You Were Here, bolted to the side of the record emporium and taking up huge amounts of sky. Big record company marketing budgets could afford to blow a lot of minds in those days.

    It was a mysteriously huge, Godzilla-sized piece of pop-surrealism that captured my imagination: A man on fire obliviously shakes hands with another suited man. It’s a random meeting in an abandoned soundstage backlot, like a dream in constant production. The handshake, a blithe and obligatory social grace, appears to hide the true burning intensity of ulterior motives. Or is that something about the fear of getting burned?

    This was all the proof I needed for what I had suspected in my young mind all along: People are weird. And deep and funny. And this was weird, deep, and funny marketing.

    I got lost in a new kind of alchemy, a mixture of what I both did and did not understand about this album cover. I actually liked not understanding the imagery. There’s power in mystery. Though I knew the marketing for this album was about dreams. Not Disney-esque life goal dreams, not those dreams, but the unsettling world of dreaming. And was this a billboard for an uncomfortable dream? Pink Floyd knew how to show you how dreams really feel. That’s what they do. Later, I’d find out that they made music, too.

    Something else that astounded me—although I didn’t know how to name what it was in my monosyllabic, child mind. I can find the word now. The imagery was alluringly unwholesome.

    Unwholesome? Yes. Every bit of product marketing I had ever seen in my limited time on earth seemed to dance a giddy dance of the effusive, wholesome-hypnotic, the good—and good for you—wash of the brain. Secret ingredient: sugar. (Or, substitute the word, trustworthiness).

    This album cover on the other hand, was marketing that used dream language to call no bullshit, and for me, great marketing began with that album cover.

    Eventually, I saw how this imagery shared the same surreal power of the Buddhist monks who had self-immolated in protest of the Vietnam War. Add the imagery of Rene Magritte’s Victorian men floating in the sky, perhaps. That was the era. The era of the inner mind meets social upheaval.

    Artwork for Wish You Were Here had a power that purposely reached for what was wrong and yet beautiful about the world.

    Like most album covers produced during that slim psychedelic and post psychedelic creative era, meaning and hidden meaning trumped safeness, and it’s difficult to not regard album artwork created of that ilk as a true slice of cultural honesty through the language of symbolic imagery and playfulness.

    Chances are, like me, you’d recall the marketing you probably don’t regard as actual marketing, but as something meaningful enough to feel and recall on a deeper level.

    That might require you going back in time. When you were a kid. When you were raw-minded. Re-experience what affected you, the unspeakably good montage intro or trailer to a film, the world of colors in the Maoist propaganda poster you saw on Canal Street in NYC, an album cover you forgot you loved, a commercial that rocked your world, a PSA that pulled like a maddened emotion, desperate to free itself from the leash of the everyday.

    That’s where the inspiration to make something culturally and psychologically strong enough exists, because it’s still living psychologically and culturally in your mind. That is, if you believe that marketing is actually part art, part storytelling, part psychological event, and is powerful enough to act as a sociological medium that does something amazing.

    1975, Wish You Were Here, Pink Floyd.
    Album Art by the amazing agency, Hipgnosis.

    Joseph Coplans is owner of Denver's Ink Stain Inc, a strategic messaging firm in Denver.

  • 50 Shades of Bad Typography

    July 24th, 2012 / Comments (0)

    By Randall Erkelens

    When the world was introduced to desktop publishing thirty years ago, proper punctuation marks and kerning pairs were not brought to the party. Foot and inch marks were used instead, and they weren’t exactly the best stunt doubles. Today, I expected a more savvy designer pool with an arsenal of modern tools to rectify this problem. Nope.

    Then again, should I expect such a giant leap in only a quarter century? After all, 200 A.D. saw the rise of woodblock printing, a practice that ran the show until 1476 when the printing press was born. It was an era where typography used to be a specialized occupation filled by highly skilled artisans. It should be no different today.

    When your keyboard isn’t set up for smart quotes by using the foot and inch key, you can create the proper marks on an Apple keyboard by the following keystrokes. To kern using your keyboard, use Shift-Command combination with your bracket keys shown below.

    Tip: Use a serif font punctuation on san-serif design for more pronounced typographic presence. San-serif punctuation marks tend to be lifeless.

    Bad kerning (or tracking) is equally destroying design. It’s 2012. We should have enough computing power today to accurately plot any two letters together with good spacing between them. And yet, our design software still struggles with how to negotiate visually-appealing kerning pairs. I’ve noticed the worst infractions between upper and lower case letters. The Heinz example below has issues so obvious, it’s hard to imagine what designer, art director or creative director signed off on this. POUR ABLE MUST ARD. Really?

    Tip: It’s ok to have letters crash into each other to create correct letter spacing. The R and A in pourable need to touch due to the negative space created by the slant of the A. The B had to move to the left slightly too to close-up the white space.

    Dr. Pepper recently ran a national campaign with a blatant kerning error. That is, unless the 10 Bold T Asting Calories was the primary message.

    Now, look at this “Professional Sign’s & Lettering” company mark (of all businesses). Yes, they did use the proper apostrophe over inch mark, even though it’s still grammatically off since chances are unlikely the company is owned by some guy named Sign. But all the points they scored were lost when they left a gaping hole between the n and s. But we can give extra credit for the use of Brush Script.

    Tip: Reduce the size of your apostrophe and lower its relative position to characters in the word. This gives it a better lockup in the word. You don’t have to accept where your design program plots your punctuation.

    If I had to just kern one thing on any piece of creative, I’d spend extra time with your headline—especially if your layout is type and/or copy driven. Because when your all-type headline layout looks good, it is your visual. Treat it that way.

    Good typography isn’t always about where the computer places your 26 characters. It’s about how it looks, flows and feels to the reader. And that takes effort. Effort takes time. If you don’t have time for good typography, another line of work might be in order. Goat herding, perhaps?

    Randall Erkelens is a managing partner and creative rebel at Philosophy Communication, a Denver marketing and public relations firm.

  • Transparency in the Evolution of Technology

    May 23rd, 2012 / Comments (0)

    The Next Web recently asked Is the internet is making us more honest?

    The article is interesting, but I wonder if there is more at play here.

    If you’ve ever gotten me liquored up, you may have heard me mention my belief that the internet is forming the foundation of what will eventually become the first artificial intelligence. Which is to say, I believe that someday, our collective activity online will reach the right density and type and the connections between us will become synapses. Somewhere in the digital aether a light will go on and a new kind of life will exist. The first self-aware machine, born of the wetware of a billion+ humans.

    If you take this as a given (!), that we are all nodes in the network of a massive machine, then our move towards transparency begins to look more like system optimization on a cultural scale, encouraged through new memes and behaviors, as expressed in all sorts of unexpected ways, like Foursquare checkins, reality television and CEOs volunteering their failures.

    A lie holds no information beyond what it says about the lie teller. An exaggeration stated in conversation does nothing but breed false expectations in the mind of listener. A great experience not shared is done so at the detriment of the collective. If my laptop was forced to run on the inefficiencies inherent to the day-to-day communication styles of a typical person, one full of nuance, assumption, and false starts, its processor would slow to a crawl and burn out altogether.

    From the Next Web article:

    I’ve literally stopped telling little white lies because it’s much easier to be honest. Instead of cancelling a meeting with a PR rep and using the excuse “I’m not feeling well,” I say, “I’m exhausted and taking tomorrow off to go to the beach!” because I know I’ll likely take a picture of my beach trip on Instagram and wouldn’t want to get caught in a lie. And you know what? Most of the time they just say, “Have a great time!”

    As a society, we’ve had 10,000 years to choose to be open and honest with each other, and we have generally chosen not to. But now we’re at a point where new technology plays a critical role in our lives, and technology has no use for our half-truths and doublespeak. They are disruptions in the flow of information. As we are all becoming parts of the machine, our relationships with each other are being ground down to purer, more efficient forms so that they can be put to better use.

    We are becoming more honest because it increases the speed at which information can travel. We are becoming less private because to withhold valuable knowledge from the rest of the network is to act selfishly. We are becoming more transparent because that is what the evolution of technology asks of us.

    Ben Pieratt is the designer and co-founder of The Egotist Network and Svpply. He loves design and he loves the internet. This piece was cross-posted from Ben's blog.

  • BDW | SXSW 2012 Recap

    March 22nd, 2012 / Comments (0)

    Among the thousands who made the mecca to SXSW this year, so too did the grad students from Boulder Digital Works. Here's how they felt when they returned.

    SXSW has turned into a marketing shit show — full of distractions and gimmicks to get you to use, try, or buy a product enough so they can claim to be the “breakout success” of SX. Well, I didn’t see any of those this time around. To me the emerging phenomenon is a cultural one — our steady shift into the Sharing Economy, a place where access trumps ownership.

    I had the fortune of a front row seat in a panel titled “The AirBnB of Everything: The Growth of P2P Markets,” which went quickly from introductions to a full break down of how to build a P2P marketplace. That’s because the always-energetic ‘Start Up’ crowd had packed the room and we were eager to get a hold of any and all insight into what makes P2P markets click. This market is poised for success because it empowers the consumer, merges seamlessly with your online social presence, and helps build community. It’s not changing what you consume, it’s changing how you consume, and that’s pretty powerful.

    -Erik Dreyer, @erikatlarge

    What I took away from my sophomore SXSW:
    1. Three free pairs of sunglasses
    2. Respect for two rooted brands stealing spotlights (i.e. American Express + Nike)
    3. Pleasant reminders that industry idols are occasionally humble humans
    4. Newfound fondness for David Carr
    5. General panel disenchantment
    6. Tempered FOMO

    What it demanded in return:
    1. My non-free sunglasses
    2. My American Express

    -Steve Dolan, @stvdln

    Every choir enjoys a good preaching to, and for this digital advocate, Robbie Whiting’s session ‘We Made This, and It’s Not an Ad’ was a forceful affirmation of the need for a smarter, geekier approach to advertising.

    Whiting’s presentation showcased exciting examples of what occurs at the crossroads of advertising and product development – when ad agencies become production houses. Perhaps most enlightening, however, was not the work from some of the most progressive agencies around, but rather, the enthusiastic responses and interesting questions from audience members not previously in the “choir.”

    -James Quon, @jumboinc

    SXSW was an incredible experience: the panels and speakers were interesting and inspiring, the mixers and parties were jovial and exciting, and the food was delicious and addicting.

    The city of Austin, TX was awesome, especially once the weather cleared up, and those Texans showed me great hospitality, kindness, and warmth. THANK YOU!

    -Kit Hennessey, @kithennessey

    In Austin, I was spit out of an airplane expecting the unexpected. As I tumbled down the rabbit hole, soaking wet at the beginning (it rained a lot), I was bombarded with introductions to the "new" trends, all suffixed with "ify" and "ly."

    If I wasn't witnessing Kobiachi break the world record in eating grilled cheese, I was stumbling into conversations with some of my favorite people in the industry, or admiring the homeless who were swimming in the flood of free food and clothes. My SXSW takeaway was learning more about the numerous players in the tech game, despite their poor presentation skills.

    -Benton Rochester, @im_Benton

    There have been few times in my life where I have been surrounded with consistently excellent content provided by equally excellent speakers. However, there have been even fewer times in my life that I have been defeated by bars. SXSW provided me with those opportunities not just a few times, but everyday, and unfortunately for my liver, every night.

    At SXSW Interactive there were too many open discussions, too many open bars, and too many networking opportunities. But hey, those are my favorite kind of problems.

    Regarding next year’s SXSW, I must quote a greater man and simply say, "I'll be back."

    -Kevin Zengel, @kevinzengel

    With everyone vying for attention, your idea has to be truly unique, original and practical for it to stand a chance. No matter who you are or how loud you speak, only the great ideas stand a chance once SXSW is over.

    -Dan Nelson, @danimalnelson

    As a first timer this year at SXSW I am 110% positive I’ll be back next year. Never before have I been to a place where so many people were eager and open to talking about who they are and what kind of work they’re doing. I didn’t attend a single panel, but instead, traveled around the city going to coffee shops, lunches, and parties interacting and making connections.

    Some of the individuals I had the opportunity of meeting work at Modus Operandi, B-Reel, TAXI, Bitorrent, Short List, W+K, and AKQA. Having the advantage of personally knowing the people you’re sending your resume to when your looking for a career can go a long way.

    -Matt O'Donnell, @odog

    I arrived in Austin, Texas not knowing what to expect. Having spoken to many SXSW veterans I was prepared for a week of mingling, drinking, and panels, and that's exactly what I got. Overall, the experience was like non-other. I met with people in all strata of the digital world and ate and drank like a king.

    I would describe the event as a congruence of people interested in many of the same things, looking to the future of media, and out to have a good time. 2012 will definitely not be my last visit to SXSW.

    -Lee Riley, @leerileydesigns

    As a result of my love for all things involving both digital and physical realms, I absolutely loved the Frog kickoff party. They were using Arduino and Flash to connect two Lightcycles to screens for each player and a larger screen for the audience to view. While that was my favorite event, they also had life-size robot boxing powered by Xbox Kinect.

    Being an avid gamer and never having the opportunity to enjoy any sort of conference or convention, ScreenBurn was a lot of fun for me. I was able to check out around 10 video games - give or take - that have not yet been released. I was also able to demo a $7,000 PC gaming setup with 3 monitors covering my entire peripheral. I even picked up some killer art.

    -Micheal Ladt, @MichaelLadt

    The sound bite from my six-day stay came as I nestled into my seat in the middle row on my flight home. I glanced out the window, then to the woman’s computer perched on the tray table beside me. On the screen was a quote: Stop trying to create the next Twitter and start becoming the first you.

    As a SXSW first-timer, I was wowed by the incredible amount of brainpower camping out around Austin. New apps like Highlight, Vibop 2.0, and Maaii mean smart peeps somewhere are putting their heads together to build useful platforms.

    The icing on the cake, though, was the Jane McGonigals, whose creation SuperBetter uses science and gamification to help folks heal from a variety of psychological and physiological ailments. Or, the Al Gores and Sean Parkers, encouraging crowds to employ technology to “OccupyDemocracy.” Or, the Amber Cases, working to ensure technology becomes invisible and serves humanity (and not the other way around).

    Ultimately, smart people don’t just make apps. They make a difference.

    -Dave Laskarzewski, @70percentcool

    Baratunde Thurston, Director of Digital for The Onion, hilariously discussed the role of technology and satire in transforming the world around us. Programs like The Daily Show and The Colbert Report – though they appear playful on the surface – effectively use comedy to cut directly to the emotional core of very non-comedic issues. And it’s not just in the U.S. that people are using satire to address political and social issues. Thanks to the growing accessibility of technology around the globe, independent political satire programs in highly censored countries such as China, Nigeria and Venezuela have become increasingly popular online. In the end, Thurston said, “change is constant.” So, when government institutions and corporations fail to lead sensibly, it’s these “sacred clowns” that remain.

    -Nathan Igdaloff, @igdaloff

    Despite Pinterest taking the award for "Breakout Digital Trend," it kept a relatively low profile at this year's SXSWi. No Pinterest flash mob. No Pinterest shot girls. No free grilled cheese sandwiches with the Pinterest logo emblazoned upon the bread. The one widely publicized Pinterest event — an interview with co-founder and CEO Ben Silbermann — was actually a late edition to the jam-packed schedule of speakers and events.

    Since our startup is chomping at the bit for Pinterest to release their much-awaited API, you can bet I was first in line. Not literally — I barely got a seat. Of all the talks I sat (sometimes slept) through, this one was by far the most attended. And I knew I was sitting amongst eager ears — entrepreneurs like myself waiting to capitalize on this new social phenomenon.

    -Lindsey Jones, @lindseyejones

    A perfect example of the random wonderfulness that is SXSW occurred on an overcast afternoon in the GroupMe tent across from the convention center. By downloading the GroupMe app in person or showing that you had it downloaded on your phone, one was allowed access to free grilled cheese and beer until supplies ran out. Fantastic.

    The afternoon took a turn for the incredible when we were informed that Takeru Kobayashi, an international competitive eating champion, would be attempting a grilled cheese challenge no less than 5 feet from where we were standing. Moments later we stood cheering in disbelief as 13 grilled cheese sandwiches disappeared in 60 seconds and a new world record was set. Photos and videos from the event could not be shared fast enough via text, Twitter, Instagram, Facebook and whatever else we could think of.

    Was the event inspirational? Possibly for some. Life-changing? No. Adrenaline-pumping? Surely. Memorable? Absolutely.

    -Michael Lanning, @mrlanning

    I wonder if I've missed the boat on SXSW. Don't get me wrong, it’s a blast, but the parasites of tech are starting to swarm. This alcohol-fueled party felt more like a swag fest than progressive endeavor.

    The panels were interesting, but I couldn't help but feel I'd gain more by checking my Google Reader, so I could actually have a chance to reflect on perspectives rather than being immediately distracted by free gear.

    -Davis Godbout, @dmgodbout

  • How To Outrun The Inevitable - Robert Campbell

    February 19th, 2012 / Comments (0)

    There are a lot of agencies out there.

    In China alone, there’s said to be tens of thousands.

    TENS OF THOUSANDS!!!

    However amongst all those – not in China, but generally – there’s a few that have a ‘global’ name.

    Traditionally, they fall into 2 camps:

    Those who are living off their legacy and those creating it.

    Yes, that’s harsh – and there’s a whole host of reasons for it – but that’s pretty much how it feels.

    Of course, these two states are in a constant state of motion … one good campaign can lift an agency from the past to the present and vice versa … however the agencies that tend to have the greatest momentum are the ones that seemingly are continuously creating their legacy rather than riding on their past.

    Now in no way am I suggesting an agency purposefully ‘takes a back seat’ – there are many reasons why that can happen – however the point of this post is that as much as there are many agencies out there who are grabbing a bunch of the headlines right now, there’s 2 that are seemingly always at the forefront of commercial creativity.

    BBH and W+K

    Now without doubt there are some fundamental differences between the 2 companies – some good, some not so good – however the thing I find fascinating are their commonalities, of which a number of them, I believe, have directly enabled them to succeed while others have fallen.

    I should point out that what I’m about to write is my perception.

    The fact is I’ve never worked at BBH and while I know many of the guys there very well – I am still basing my views on observation and here-say.

    And as for W+K. Well while I have had the pleasure of meeting Dan and his senior management team, we’ve not really talked about this sort of thing … most of the time I’m getting bollocked for something.

    But that aside, here are 5 things that have made these agencies so creatively influential for so long.

    1. Consistent Management.

    The guys who run both these agencies have been at these agencies a long time.

    Better yet, they are the people who founded these agencies – so they have a vested interest in maintaining the culture of the place rather than just go after the profit, regardless of the implication.

    That said, they are constantly introducing new people into positions of influence and power.

    Younger people. Talented people.

    People who bring new perspectives and thinking to the table so while the principals of the company will stay the same, the expression of it is at the forefront of the times.

    2. Control, Not Controlled.

    In short, when you own your company rather than a holding company with masses of shareholders, you can control how your company grows and where your company goes.

    Basically, control means you can focus on the longer-term, bigger play rather than purely focusing on hitting the next quarterly target.

    It’s probably the best ad for communism you could have, ha.

    3. A Willingness To Fail.

    Both agencies try stuff.

    Better yet, the want to try stuff.

    There is a reluctance to rest on their laurels.

    This isn’t just because they believe to stick with what you know is the surest way to future failure, but because they are adventurous by nature and they believe great things happen from experimentation, even if on first impressions, the result is not quite what they hoped.

    They also put their money where their mouth is.

    They don’t expect clients to fund their adventures into the unknown, they’ll pay for it … be it in the activities they do or the people they hire.

    For both, failure is NOT trying stuff.

    4. Culture, Not Function

    When I first joined W+K, people talked about it’s unique culture.

    To be honest, I’ve heard this sort of thing before and almost always it’s turned into a crock of shit … because the culture that was there was because of the people in the place rather than the company.

    But in W+K and BBH’s case, I believe it’s true.

    Sure, the people that work there enhance and develop that culture, but there’s a strong philosophical view that permeates every element of both companies.

    It’s not about the press releases or the credentials deck … it’s about their standards … their expectations … their beliefs.

    They actively encourage trying new things … exploring new approaches … not going for the lowest-common-denominator or the category convention … standing up for what they believe in …

    In short, it’s about filling their company with interesting and creative people who share their beliefs [even if they express it in radically different ways], rather than simply those who can perform a specific job function at the lowest price.

    5. Involvement, Not Observation.

    Northern wrote a blog post recently where he said he was convinced the reason older, senior people lose their dynamism and originality is because no one challenges them and they don’t get in enough situations to be told something they don’t know.

    Very true.

    However one thing I really like about W+K is that while the senior guys are ridiculously talented and smart and experienced … they welcome opinion, debate and challenge. From everyone. Literally everyone.

    I remember the first time I met Dan and John and had an ‘out of body experience’ where I saw myself telling, arguably 2 of the most respected ad guys in history a bunch of stuff I think we should be doing.

    OK, so Dan said, “you’re fired” … but he listened and that’s more than many would do.

    The other thing is they are all deeply involved in what’s going on.

    Not in the sense of dictating outcomes or decisions, but being part of the chaos – contributing, listening, exploring.

    Sure that doesn’t happen on every single piece of business on every single campaign, but you’d be amazed how knowledgable about what’s going on. Seriously, you just need 2 minutes in the company of Dan or John or Dave etc and you know that they are absolutely bursting with dynamism and originality, even though by the protocol adopted by many agencies, they should be put out to pasture by now.

    Why are they like this?

    Because they still care. I honestly think it’s that simple.

    They still want to learn. They still want to do stuff. They still want to push boundaries.

    It’s fantastic and I honestly believe that one of the reasons this is the case is because they seek out people they regard as talented and interesting … people who can push them … their colleagues … their clients … and their agency to a different place.

    Not being scared of change or youth or provocation shows people who are very confident with who they are … which for all the ego and posturing that goes on in this industry, is very rare indeed.

    Of course you might think this is all bollocks … and maybe it is, however I can tell you from my time at W+K and my relationship with BBH that I see all this time and time again.

    Sure it’s not always perfect, sure there have been some bad mistakes – but that aside – the fact they have been at the forefront of mass market commercial creativity means they must be doing something right … something few other companies have been able to pull off over 30 odd years which is why I honestly believe these are things we could all benefit from following or learning – whether we work in a company or want to start our own.

    Making money is not hard.

    Being the creative industry darling for a moment in time, is not out of the reach for all.

    However making money while sticking to your principals and being an acknowledged leader in [effective] creativity for 3 decades is, and that’s why W+K and BBH stand out from the crowd.

    While both agencies shun propriety processes in favour of being judged by what they do [rather than what they say they do] … the reality is you can’t ignore how their principals, philosophies and approach have directly contributed and impacted to the work that so many of us [general public, not just adland] hold in the highest esteem.

    Saying “it’s all about the work”, might make a nice headline that people can gravitate to, but a great creative legacy starts way before the brief lands on the table.

    ----------

    By Robert Campbell, W+K's Asia Regional Head of Planning. Reposted with permission. Read the original blog post here (and don't miss the delicious comments.)

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